Your order will ship within 2 business days. You will receive an email with a tracking code as soon as it goes out.

You may return or exchange unworn, unwashed and unaltered items purchased from Swet Tailor. Returns and exchanges are free up to 365 days from the time of purchase.

As a shopper, you select the TryNow purchase option when adding items to your cart. At checkout, you will not be charged. An authorization for the full amount of your order will be placed on your card to reserve funds in the event you choose to keep your items, but you will only be charged for kept items. Your trial begins once the package is delivered, at which point you’ll have the length of the trial to try-on your items at home, decide what to keep, and return the rest.

Your trial length is 7 days. We will send you reminder notifications at the beginning, two days out, and at the end of your trial.

Your Trial period begins when your package is delivered.

You may reach out to hello@trynow.io to request a 1-3 day trial extension.

You return TryNow items the same way you return standard online purchases, via SWET Tailor’s existing return process. Read about SWET Tailor’s return process here or go to swettailor.happyreturns.com to begin your return.

When you place an order with TryNow, an authorization attempt is made on your card. If your checkout fails or does not complete, this authorization is immediately canceled.

If you attempted to place an order but that order was not confirmed, rest assured that the authorization was canceled and will drop from your statement in 1-3 business days.

TryNow will not charge you for any items until the end of your trial. We do place an authorization on your card for the total amount of your order. This is how we ensure that funds can be captured for items you keep -- it’s just like a hold that hotels or rideshare apps use, and helps protect our Merchants from fraud.

The way authorizations display on your statement varies by bank. Typically, authorizations are labeled as “pending” OR they will not have a date associated with the charge, indicating that the charge has not yet been posted.

TryNow will charge and close your order after your trial + several days for any returns to process. At that point, the authorization will drop and you’ll be charged for the items you kept. Depending on your bank, it can take up to 24-48 hours for your statement to update.